Our team of specialists has reviewed Zoho CRM. We actually connected to a demo version of the product, test drove it and wrote down our comments. The review was written objectively and isn't advertising-driven.
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Zoho CRM is an extremely cost-effective CRM solution that does lots more than several of its competitors that cost five times more. Seldom have we seen a customer relationship software with that much capabilities. Furthermore, it integrates with several Zoho services and third-party applications, such as Google Apps.
Zoho CRM helps you manage and keep track of leads, contacts, accounts, potentials, sales forecasts, among other things. Thanks to slick and data-wealthy dashboards, sales managers and executives as well as marketing specialists can get a bird's eye view of their day-to-day workload and get things done more quickly and efficiently. Since lists are rather identical throughout the application, finding what you need is a child's play, just like creating items. Actually, the item creation bar is always available and intuitively placed. Tabs can be organized and even renamed.
Zoho CRM's reports are highly segmented. Reports at every level you can imagine can be created, saved and shared with other users. Furthermore, a report scheduler empowers you to create reports and auto-email them to specific recipients recurrently, on a daily, weekly, monthly or yearly basis. As for dashboards, you can create your own. This includes creating your own charts, be it bar, pie, line, funnel or table charts. Zoho CRM's reporting capabilities are extremely versatile and virtually unlimited.
Zoho Corporation has a modular approach, just like Google. However, there are many more possibilities with Zoho and their modules are more business-oriented. If you are looking for a CRM system, you are not limited to Zoho CRM. If you also need invoicing, simply subscribe to Zoho Invoice. If you also need to manage recruitment, simply subscribe to Zoho Recruit. And the list goes on... If you like Zoho, you are very likely to get rid of other products you use right now, one after another, and switch to their modules over time.
Zoho CRM is a customer relationship management solution like no other. The number of features and their effectiveness, as well as the product's reporting capabilities makes Zoho CRM a product that can't be overlooked. Whether you're in a small or large organization, Zoho delivers, without hassles, and will make your workforce collaborate better. If you're evaluating CRM tools, consider Zoho CRM!