Useful Resources

These are useful resources we thought you'd be interested in, be it desktop software (non-web-based), associations, directories, magazines, and more.

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CRM and Help Desk

CRM Directory CRM software, news, buyer's guides and resources for customer relationship management.
Toolbox.com's CRM Community Discuss the latest CRM trends and technologies at Toolbox for IT.
CRM Infoline.com Complete information customer relationship management and it's applications.
CRM Newz Help manage your customer relationship management with tutorials from the professionals in CRM.
Saeven CRM CRM, helpdesk, email, chat and support desk solution.
Customer Relationship Management Wikipedia Page The Wikipedia page on Customer Relationship Management
CRM Outsiders Former analyst and journalist discuss CRM from the vendor-side.
CRM Buyer Guide for CRM system purchasers.
CompareCRM Provides insider's advice on how to buy, and give you tools & advice to negotiate the best CRM deal.
Help Desk World Help desk software and information portal.
CRM Reports Website focused on providing the latest CRM articles, CRM news, CRM glossary and other CRM related resources.
CRM Today CRM portal for customer relationship management and marketing offering CRM news,
CRM Mastery CRM strategy consulting and solutions.
CRM Topics from IT World News, reviews and product information on CRM.
HDI (Help Desk Institute) The World's largest IT service and support membership associated and the industry's premier certification and training body.
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CRM-Expo Leading trade fair for customer relationship management.
InsideCRM Get the latest CRM industry news, research reports, comparison guides, and directories for the CRM buyer.
Microsoft Dynamics CRM Team Blog A blog mostly written by members of the Microsoft Dynamics CRM product team.
CRMXchange Premiere destination for information on issues affecting call centers including: best practices, software products, services, customer contact training, and other valuable CRM resources.
CRM Expert Premier independent online knowledgebase designed for SAP professionals who manage and support SAP customer relationship management activities for their organizations.
Terrasoft Leading provider of CRM solutions.
Castle CRM Twenty-year veteran of the CRM industry - offering a full range of CRM products and consulting services for medium-to-large size business customers.
Legrand CRM CRM software that helps you track customer communications, records of purchases, payments, sales contacts, service calls, and other data.
CRMindustry.com Premier online resource dedicated to providing the latest news, trends and technologies that directly relate to CRM.
CRM Learning Specializes in off the shelf training materials.
CRMAdvocate Provides the latest customer relationship management (CRM) trends and strategies.
HelpStar Provides a flexible workflow, an interactive web interface, auto-email notification, and additional support for medium to large helpdesk environments.
The CRM Coach Exposes the truth behind the CRM industry so that you can get the best CRM software package at the best price.

#1 hosted IT business management software for VARs, MSPs and IT service providers including service desk, CRM, projects, contracts, quoting and e-Commerce, time tracking, billing, reporting and more.

Online help desk and customer support software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

A broker and agent full real estate contact management software with email drip, property management, email management, transaction management and SEO driven websites.

About Web-Based Software

Our directory includes project management software tools, CRM, helpdesk software and other customer service applications, timesheet management, time clock and time tracking software, issue tracking and defect management software, calendars, planners, document management systems, financial software, accounting tools, training software, e-learning software and learning management systems (LMS), human resources management software (HRM), social networking, social media, blog, rss, community, forum and web 2.0 software.

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software-as-a-service (SaaS) , Web apps and cloud computing world since 2001.