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e11 HelpDesk: Help organizations centralize and manage requests, issue and problem tracking, deliver self-service online, manage knowledge, manage email, enable collaboration and improve workflow. Ebsuite.com: Web based enterprise solution for small to mid sized business. Features include sales force automation, customer support helpdesk, project management, and more. eControl: eControl provides you TOTAL control over your user management tasks. And most important of all, NO eDirectory/NDS or GroupWise rights to configure or complex utilities to explain! Eden Help Desk: Call Center software for web-enabled or client-based ticket tracking/ resolution. Auto-notify and escalation, remote PDA access and extensive Knowledgebase. Includes asset management and polling. Portal access, CRM integration, data analytics & success metrics. eForcer: Our solution sets new frontiers in web based helpdesk software and has been designed exclusively for you. Submit support requests (tickets) immediately at anytime of the day or night. View the status of their tickets from anywhere and be satisfied in the knowledge that you are progressing. Find solutions to their problems in eForcer's powerful knowledgebase. Elementool: The leading Web-based help desk and support management tool. No need to install any software. Very easy to use. Offers a free basic option. Empower Messaging: empowermessaging is focussed on delivering high value messaging applications that automate your business processes to improve your services, enhance your relationships with staff and customers, and reduce your costs. Escon SupportPortal: Escon SupportPortal offers web-based customer support solution with Incident Management, Knowledge Management, Product Catalog, News management and Support Forum in one low-cost collaborative package intended to use in B2B or B2C. e-tranetCRM: e-tranetCRM is a flexible, multifaceted, web-based Contact Relationship Management (CRM) solution from a UK supplier that’s been designed around a simple ethos – to be so easy to use that it quickly becomes second nature. evolutionone Online Business Management: Your entire organisation online and interactive, in one completely integrated management system. Online customer self-service center where customers can manage their account, submit support requests, interact on projects, knowledge base, 24X7. ExDesk:  Provides a fully web-based help desk software solution for the IT support, service provider, and Ebusiness communities. ExDesk is fully configurable and can be embedded directly into your website’s support page, free 30 day trial !ezSupport: Hosted customer support solution. Auto-answer email, self-learning FAQs, ticket tracking, online chat, much more. Just $49 / month. Free Trial. Facilities Net: Web-based CAFM help desk for work orders and room booking. A fully customisable and brandable facilities management solution. Free preview CD and trial available. FinSock AddressBook: FinSock AddressBook allows you to stay connected with all your colleagues and clients easily. AddressBook stores contact information in a secure but accessible format allowing you to search for specific names, phone numbers, and email addresses. FlashCart for PayPal: Fully integrated with PayPal to accept multiple item purchases. The cart is scaleable from 1 to 50 (and more if needed) products or items which can be changed/updated from an external text file where all of the product descriptions and unit price valuables are stored. FMx Ltd - CAFM Explorer: CAFM Explorer is a worldwide supported, low cost Help Desk solution which can be extended to your companies Intranet. CAFM Explorer also offers property management, asset tracking and space recharging and works in connection with handheld PC's and remote tools. Form1 Builder Software: Form1 Builder runs in your web browser and allows you to easily build secure web forms. It applies the base Form1 structure to provide a single file form (no cgi) with a hidden email delivery address and an extensive range of benefits and options. FrontLines: Track any type of corporate issue with individual custom data and workflow. Much more than help desk, FrontLines provides a customer self-help knowledge base of dynamic FAQs for your corporate web site that reduces incident reports dramatically. Global Support Software : Customizable Customer Support Software 100% Web Based – Global Support Software Solutions give you the command over how issues are submitted, assigned, tracked, and resolved allowing for improved efficiencies and reduced costs. Fast deployment and easy to use. GoToAssist: Secure web-based screen-sharing solution that downloads in seconds from the web and enables full remote desktop sharing with mutual mouse and keyboard control, chat, web page push and file transfer. Great Blue: Web based help desk solution for any size business and organization. This software provides a simple, easy to use web interface for managing and tracking technical support problems. For e-mail and telephone support. h2desk: The powerful way to provide online support to your customers. From small businesses to larger corporations, the help desk will streamline your online communication with your customers - your business will save time and money. Create, manage, and overlook unlimited staff members, departments, and tickets. Configure powerful auto-replies and populate the built-in knowledge base. Generate ticket statistics by department and user. Manage your emails by importing them automatically from multiple addresses. Seamlessly integrate the system into your web site. Download your free trial today. Heap CRM: A customer relationship management (CRM) application should make your life simpler not more complicated. Heap is designed to be simple. HelpDesk Connect: Instant web based help desk solution. Featuring bulletin board style communications, file attachments, e-mail based ticket submission, automated escalation and embedded customer database.
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 #1 Web Based IT business management software for VARs, MSPs, Systems Integrators, IT Service Providers, IT Consultants & ISV's. PSA Software. Project Management, CRM & Help Desk with timesheets, billing, real-time reporting, built-in integration platform.  Web-based project management software, easy to use and built with cutting edge architecture and web 2.0 functionality. Intuitive interface works on any platform or browser. Simple to deploy. Sign up for a FREE trial.  Intuitive, user friendly and cost effective Web-based solution, ideal for multiple user/project management. Features include time tracking, reporting, email notification, Gantt charts, access rights, file attachment, calendar and data import/export.  Simple Web-based Project Management Software. Easy to add your own logo and customize. Features include, multiple projects/users, task management, file sharing, project emails and more. Try OPM FREE for 30 days Now!  EASY PROJECT MANAGEMENT. Intuitive, Enterprise Software. Great Features & Powerful Global Reporting. Full service training & support in project management software. Visit the site for a Tour or FREE TRIAL!  New Version out now! Discover why Copper is the leading PM tool for creative teams. Subscribe or Self-host packages from $9/mth. As used by Dreamworks, Disney, Ogilvy, Apple, DDB, Blast Radius.  Simple web-based collaboration tool for teams and workgroups to manage projects, coordinate tasks, foster group discussions, track documents, files and online spreadsheets. 30 day trial and free version available. (optional web conferencing)  Track employee time spent per project, project status and cost, actual vs. estimates in real-time with simple, easy to use and administer Web TimeSheet. Typical implementation is 2-3 days. MS Project integration available. Download a FREE trial today!  The Project Management software that should be commonplace in every Programme and Project Office. It is a practical, powerful, software toolset that addresses those tiresome tasks that must be managed for effective and successful Project Management.  Looking for the reliable, convenient, secure and completely web-based issue tracking system? BUGtrack allows unlimited number of users, projects and bugs as well as unlimited customer support for a low flat rate.  Automates online customer support and knowledge base creation through the Internet. It is a highly efficient technology solution for companies looking to dramatically improve quality and reduce costs of Web-based customer support.  Project management and collaboration. Shared Gantt chart, dependencies, groups & roll-ups, bulk changes, resources, calendar, baseline, plan changes, file manager, group chat, inbox, BBS, contacts w.notes, MS Excel reports & export into MS Project.
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