Zoho Creator
Online platform that lets you build custom applications for any unique need. With its intuitive drag-drop interface, you can design your application, and also configure business rules and workflow, without any technical complexity.
KANA Web Self-Service
With KANA's Web Self-Service your customers can accomplish everything you want them to. They'll enjoy the flexibility. You'll benefit from lower online abandonment rates and fewer escalations.
HappyFox
Customer support and ticket management software. It easily integrates with your support mailbox and website. Features include: Smart rules, reporting , knowledge base, multi-lingual support, API, custom fields.
Invoice Place
Take control of your invoicing, manage quotes and track payments online. Create multi-currency invoices, quotes and credit notes. Record payments received and create products and manage inventory.
Kpi.com
CRM integrates seamlessly with the other functions allowing you a single view of the relationship. All the interactions between you are stored in one place and can be shared. You can move a contact through the sales cycle to a customer with project.
Survey Shaker
Allows you to quickly create a survey with over 10 customizable graphic models, and 13 types of questions. Distribution of your questionnaire by e-mail and social networks and analyze your survey results.
3CLogic
With our cloud based call center software (including predictive dialer and ACD), you can create a highly efficient virtual call center. We help you create and manage your own call center in the cloud. Visit Us today!
SurveyLegend
Create engaging survey in a couple of minutes and share them on your homepage, social media or in a email. SurveyLegend is a picture based survey tool that helps you gather data, market products or brands as well as communicating with your audience.
Affinity
A complete platform to manage your entire business business--sales, customers and resources; includes CRM, inventory and shipping tools, order management and business intelligence.
Automait
Complete lead management system for an automotive dealership. It captures leads from all sources and provides powerful real time sales performance reporting to maximise the performance of your sales team.
Total Management
Web based property management software provides cost-effective residential, commercial and student housing property management companies the ability to more effectively manage and grow their businesses.
Quote Roller
Cloud application that helps to create, send, and manage sales proposals efficiently. Impress your clients with beautiful quotes that could be accepted and signed online. Track client's activity on your proposals and more.
PlanPlus Online
All-in-one business collaboration and CRM tool. It combines CRM features like contact and lead management with FranklinCovey methodology for planning, calendaring, task management, and project management.
OnCloudSoftware CRM
Best web based crm software available on the cloud. Manage your sales pipeline, accounts, contacts, task events. Work in teams and get the real time performance of your sales and sales team.
Propertybase
Real Estate CRM for brokers, agents and developers. Manage leads, contacts & marketing campaigns, track sales & lease offers, create agreements and follow up on payments, publish listings on websites and portals and so much more!
Help Desk Premier
Web based help desk software with advanced features such as ticket management, knowledge base, escalation, and ITIL service desk capabilities such as change management.
Buidium
Designed specifically with professional property management in mind, our Property Manager Edition software goes beyond basic income and expense tracking by offering full general ledger accounting, check printing, online payments and more.
CustomAnswers
Provides web based helpdesk and customer relationship management software for customer service and support solutions. It includes email management, knowledge base, issue tracking functionalities to create a unique customer experience.
Logicalware
From email and phone to remote support, Logicalware's web based customer support and help desk software lets you manage and organize all customer communications in one place. An outstanding support ticket system & knowledge base.
Nuvosis
Nuvovis enables software vendors to create and manage software licenses for their software applications using the Salesforce CRM and cloud based license activation services.
Jitbit HelpDesk
Web-based help desk software that is not priced "per technician". The application tracks your customers' issues, fully integrates with your email. Support software for you service team.
Jitbit CRM
Great CRM software for small businesses. Lightweight, cost-effective and web-based. And the best part - it's the same price for any number of users. The kind of CRM software you've wanted - not huge and awkward but simple and effective.
ServiceCEO
Low-investment, easy-to-use web-based solution for field service scheduling, dispatching, billing, estimating, and marketing. Perfect for HVAC, Cleaning, Plumbing and Repair companies
Interceptum
Easy-to-use online survey and enterprise feedback management platform. This solution also offer turn key solutions for a wide range of online survey projects.
iHelpdesk
Cloud-based help desk service that allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality.
iuvoDesk
Web based customer support platform. Phone, chat, email, knowledge base, Twitter, and Facebook in one elegant agent interface. 1st agent free, full-time agents $49/month, part-time agents $1/hour.
IT SmartDesk
Cloud-based social IT helpdesk enabling an organisation’s IT users to help themselves and each other. Improves the IT support experience and reduces operational costs for the business.
LegalTrack
Web based software SaaS application for tracking cases. Ideal for Law firms, insurance and Government organizations. This application is built on a Microsoft CRM platform and fully integrated with Microsoft Outlook.
iKode Service Desk
Easy to use & install and web based customer service software and service management software. It streamlines customer service communication with tickets, a knowledge and more.
Cherwell Service Management
Fully integrated software solution for management of service desk, help desk, or customer call centers. Cherwell is a Webenabled product using Microsoft's .NET technology and out-of-the-box Pink Elephant-verified ITIL
PicNet Help Desk (PhD)
Web based, fully hosted, online, SSL, practical, economical help desk software for the small, medium and large enterprise. Extensive messaging, multiple level of security and access, multiple help desks per company.
ContactChamp
Simple to use contact management tool that focuses on your daily activity. Never miss out on a deal again with ContactChamp's daily Call List and Call Cycle schedule for each prospect.
Vision Helpdesk
Powerful web-based helpdesk software that integrates various support channels (emails, web based helpdesk, phone or fax) at one central point and allows maximum control over them.
KineticGlue
Our special version for small business and rich mobile app means we bring the power of Web 2.0 business social networks to teams of any size, at value-for-money costs and without any need for IT investments and training
AwebDesk Help Desk
Empower your customers with self-service access to knowledge base, files, tutorials, links, and news bulletins. Set up your own fully customized customer support software in 5 minutes. Customers can submit their support ticket online or via email .
AwebDesk Email Marketer
With our web based email marketing software you can build your list and manage your subscribers more effectively. AwebDesk Email Marketer will assist with list growth and will personalize your marketing for greater results.
amoCRM
Web-based customer relations management solution. It's first and foremost designed for SMB (Small and Medium Business) that don’t have the time to bumble around with clunky, outdated CRM software.
Sales Cycle Manager On Demand
Sales opportunity management application, based on a patented sales methodology from SalesWays. SCMgr provides strategic sales coaching feedback and helping you prioritize your opportunities and win more sales.
Wavelet Enterprise Management Portal
Customer loyalty program, customer warranty tracking system, customer self service portal with shopping cart and e-commerce capability.
BPMonline CRM
Solution that merges BPM (business product management) and CRM (client relationship management). It is a SaaS on-demand application, which has open source configuration. The product allows easy cutomization.
e-vol
An advanced web-based contact relationship management (CRM), activity monitoring and reporting system for the voluntary sector. Contact us and arrange a demo of the voluntary sector's leading online product today.
Techinline Remote Desktop
Remote support tool that enables instant, secure, and trouble-free connections between remote computers over the web and to any point on the globe. Get the best performance out of your customer support team.
Insight
All in One integrated business software solution to manage small to medium sized businesses. Features include customer and contact management, stock and inventory management, suppliers and purchasing management, and lots more.
HUB CRM
CRM Software product developed by ITISL, in Mumbai. The software has assisted our customers to be at the forefront of the market dynamics and helped them become winning sales organizations.
Maple CRM
A web based client tracking software that helps you in managing all your customer queries and customer details that you would like to maintain. Maple can be accessed from anywhere at anytime.
VentureBox Assist
Customer management tool for service-based businesses. Securely share documents, track history and assign tasks. Assist makes it easy for any size organization to provide professional service.
PPD - Pick Pack Dispatch
Designed to satisfy all aspects of order processing, stock management, picking, packing and dispatch and returns management, the system is ideal for fulfilment houses and growing webshops and is available via your browser on a pay-as-you-go basis.
MovePoint
Web-Based moving software that helps you run every aspect of your moving company. Features include: Sales, operations, payroll, HR, marketing, claims, storage, online lead management, web quoting, accounting, etc.
PHPKode HelpDesk X
Web-based helpdesk software and customer service software with an excellent support ticket system to track and solve customers' troubles. Tickets can be created by email or via the Web.
PHPKode Newsletter X
Web-based newsletter software and email marketing software used to start your email marketing campaigns and help you keep constant contact with subscribers.
Soffront CRM
Offers an integrated CRM solution spanning marketing, sales & service functions. The application is completely web-based & deployed in days. Soffront provides the CRM software, services & support to make your CRM initiative successful.
Hesk
Free PHP/MySQL-driven help desk script featuring unlimited tickets, staff accounts, departments, canned responses, file attachment and an integrated knowledgebase.
FluidSolution
This tool is the culmination of 50 years of pool servicing experience and has been designed as a solution to address the problems we commonly share - long hours, bottlenecked information flow, seasonal staff and a business that is difficult to sell.
Zhara HS
All-in-one hotel management software that enables a resort or a hotel chain to run its entire operation by simply logging on to the Internet. The software is 100% web-based.
Pulse Service
Provides cloud based service desk software including timesheet management, resource managment, inventory tracking, SLA management, contract management, out of contract billing (time and materials), remote worker control.
Pulse Sales
Gives complete sales cycle management, including quoting, proposals, forecasting, in-built sales tracking process, quote to invoice conversion, slice and dice reporting, work flows - all the things you would expect from a complete sales solution.
Atlas
Takes the pain out of product support, online community management and knowledge management. Atlas provides smarter, slicker and cost-effective product or community-based support by integrating discussions, FAQs, documentation and videos.
AJ Help Desk
Provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.
Live2Support
Live support, live chat and help desk hosted software application solution. Cost effective. Multiple support executive, push web pages, canned responses and live help. A great crm application and customer service software.
Live2Support IMO
Instant messenger that allows you and your peers to engage in a one on one text-based interaction in real time. The message can be customized. You can adjust size, color, font & style of text as per your preference.
LIVECHAT Chat Server
Allows you to provide internet chat on your website. Create Internet communities, arrange celebrities/specialists events, gain another communication channel.
innkeyCRS
Integrated property management system provides a total solution to the hotel operation. The system has been designed to cater any levels of the hotel operations. A great crm tool and customer service software.
Argali
Combines the power of ERP, E-Commerce and Point of Sales functions focusing the SME segment. Argali's retail management solution manages and integrates technology.
Senedesk
Browser based help desk system with features including: Trouble tickets / service requests, RMAs, asset management, parts inventory, vendor management, RFQs. Service requests contain extensive information and allow for trend analysis.
Hubcase
Free service desk. Featuring escalation and dispatch of issues, work orders, jobs to third party providers. Cloud-based helpdesk software, multi-company support. Vendor and partner management.
MyBusiness CRM
SaaS CRM software designed for enhanced efficiency and maximized profitability. Our user friendly, comprehensive tool kit generates ROI by providing key business insights, enabling you to boost sales, and provide first-class service.
NetDispatcher
Cmbines the most important functions of a company from customer relationship management to invoicing into one single tool. With the mobile module you can access NetDispatcher anywhere with your wireless device.
HelpSTAR
Our product has been in the service management solutions business since 1988. Our help desk software has been licensed to over 3,500 organizations around the world. We are recognized as a worldwide leader in help desk and workflow software.
Oxygen Help Desk
Powerful and easy to use service desk software application and is available as an on site or on-demand SaaS (Software as a Service) installation. Free trial here:- http://www.e-warehouse.com/test-drive.aspx.
SpiceCSM
Guided process workflows and decision tree/ticketing software for customer service management, help desks, contact centers, and other organizations. Improve first call resolution and customer satisfaction while reducing training/deployment costs.
Impel CRM
With an unmatched range of features, industry expertise and deployment options, Impel CRM is the right choice for a highly comprehensive yet fast-to-deploy and easy-to-use web CRM offered at a predictable per user, per month subscription price.
AquaCRM
Empowers organizations with a complete customer relationship lifecycle management for managing organization-wide sales, marketing, customer support along with inventory management in a single business system.
Sales Tracking Portal
Web-based online "Sales Tracking Software" which helps both individual and team of sales track their sales deals status. Include with contact management and tasks alert to help push higher productivity. Designed for simplicity so short learning curve
Facil HelpDesk
Customer support management system or help desk for web sites, based in tickets,. Includes, departments,tickets escalation, assignation, transfers, basic SLA, submit ticket by three ways email (bidirectional), contact form and from web. Free install
Mobile Sales Force Automation
Mobilising your sales team is about focusing on the customer 24/7. A mobile CRM supported sales force can respond faster to business opportunities. Benefits: 25% more turnover 80% faster delivery 85% less mistakes in orders.
LaserQuote CRM
Business management software aimed at the sheet metal and profile cutting industries . LaserQuote will manage all aspects of your business and complement your business in ways never thought possible.
Luxor CRM
Fully customizable, web-based CRM solution, offering full CRM and SFA capabilities for today's B2B, B2C and mixed-mode organizations. No contracts, no hidden fees, Luxor CRM is a one-stop shop for a superior SaaS CRM application.
H-office
CRM software that enables a company to maintain their contacts, products, tasks, dialogue sessions, sales and support chain in a flawless way. H-office is ideally designed software for the needs of Indian style of business with flexibility.
Banckle Remote Access
Secure, on demand solution for helpdesk support. Using the most powerful remote desktop accessing and sharing tool, it provides reliable IT help desk support to meet your business needs and also ensures matchless support.
Banckle Live Chat
Complete on-demand live support solution hosted in the cloud. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. It achieves the great
Customer Tracker.Net
Facilitates customer services and the management of contracts. It serves as a central CRM database, provides tools for activity management, and links to customer related projects and support issues.
Support Tracker.Net
Improves support services by simplifying ticket creation, smart ticket routing, automating workflow and providing functions for tracking ticket status and help desk performance.
Form1 Builder
Runs in your web browser and allows you to easily build secure web forms. It applies the base Form1 structure to provide a single file form (no cgi) with a hidden email delivery address and an extensive range of benefits and options.
PlaybookIQ
Easily and effectively implement a sales process, manage contacts and deliver a consistent sales message with PlaybookIQ small business CRM. Free 30 day trial.
NiceWork Helpdesk
Features include: - Support for SLA - e-mail and SMS notifications - Customize rules to automate many of your manual tasks - Team management - Manage assets and software licenses All of these and many more are included for a very affordable price!
SalesNexus
Total web based contact management software solution for organizations from 5-5,000 people. Because it’s web based, there is no software or hardware to buy or maintain. No more syncing databases!
UsefulFeedback
This product is designed to automate the complaint capture, handling and reporting process across the organisation. A wide range of industry specific configurations are available, built around the sector’s commercial and regulatory requirements.
CRMBill
Complete business management system which can manage multiple companies with modules such as CRM, help desk, expense management, HR and employee management, knowledge base, blog, service provisioning, email marketing & server management.
Shop Writer Plus
One of the easiest to use automotive shop management systems. Manager customers, vehicle information and history, repair orders, inventory, shop information and much more!
mysurveylab
Create professional on-line surveys and tests. Automate response collection process and analyze data with advanced graphical reports. Check our service for free.
KarmaCRM
Helps you keep all your sales leads and contacts neat and tidy. This customer relationship manager hides a powerful backend system behind a clean, simple and usable interface.
ReadyDesk
Help Desk system that helps companies streamline their support processes and provide their customers a higher level of service. ReadyDesk can be customized to meet the needs of nearly ANY business, large or small. Includes Live Support Chat!
melssCRM
Plan, schedule and control pre-sales & post sales activities. Keep track of customers, identify potential customers, analyze customer behaviour, generate automated reports, and send/receive SMS alerts/reminders.
Deskera CRM
Offers a web based CRM solution that provides an organization with a single view of its customers. Manage campaigns, leads, accounts and cases. Completely web-based. Get started in 60 seconds.
iSupport
Provides a unique service structure to the service support environment. It gives organizations fresh and actionable perspectives with in their service universe. In its ability to help service businesses gain new insights
OLOtech
Web based Software for apparel manufacturers. Our Microsoft.NET solutions are very easy to use and can be adapted to any intricate products such as garment, furniture, construction supplies and sport equipments.
Relenta
Web 2.0 CRM software that integrates email, contact manager, shared calendar, and email newsletter marketing functionalities. Free 30-day trial or free account for life for one user.
AllClients
Web-based contact manager for real estate agents and mortgage professionals. Thousands of clients use this tool every day. Spend more time with your clients and less time on your computer!
coAction
Provides an on demand business collaboration service as a platform for rich business applications called coApps. coApps are linked applications used by sales, customer service, finance and others to organize and collaborate, using cloud.
AppFolio Property Manager
Online accounting and property management software made to help residential property managers grow their business and service their customers through features like emailing of owner statements, paperless work orders.
zferral
Helps you scale your business by crowdsourcing sales and marketing. Within their web-based dashboard, you can easily create and manage custom affiliate and referral programs. Free to start and pay-as-you-grow, no contracts or commitments.
WebAsyst Contact Manager
Centralized web-based storage system to manage communications with clients, colleagues, employees, and personal contacts. Unlimited folders & contacts. Personal or group permission for each folder. Customizable fields.
WebAsyst Help Desk
Web-based application for the proper handling of email requests from your customers. It stores all messages in a single queue, displays the entire processing history of each request, ensures correct handling of support queries.
ServiceTrack
Allows you to centrally manage service calls across your organisation, improving efficiency through better collaboration and communication while providing operational visibility.
ManageEngine ServiceDesk Plus
Web-based help desk software that helps you manage all your communications from a single point. It offers an integrated request management trouble ticketing, asset management, purchase order management, and contract management.
Less Annoying Software
Web-based customer management tool for small businesses. It helps users store contact info, track sales leads, and manage priorities from one central location.
TerrAlign 4
Develops solutions for the management, design, and optimization of sales territories. Balanced sales territories means reduced travel time, increased selling time and improved sales productivity.
iScripts SupportDesk
Open source web based Helpdesk system with integrated knowledge base application. This software can help you manage your sales and customer service queries in an efficient manner.
iScripts EasyWebSurvey
Free survey software application for conducting user surveys. It can be hosted on your site and can be integrated with your existing websites and databases.
MyB2B
Web based software for easy EDI compliance with your customers. Improves customer service by making implementing electronic purchase orders and invoices.
Enroller
A platform for academic institutes, to meet student admission or recruitment needs. They help you to publish, collect and manage admission applications over the Web. Customizable, fast and scalable.
Salesboom
On demand CRM and ERP solutions for small and medium size businesses. Complete end-to-end solutions provided as software-as-a-service SaaS.
ePowerCenter
Best-of-breed CRM customer service, contact center, IP communications, knowledge management, and self-service solutions specifically designed for enabling customer-centric business strategies.
Oncontact CRM
CRM solution that coordinates all your company’s departments, so they easily share information with each other, better than anyone else.
Info At Hand
Combines CRM systems and company intranets to offer affordable browser-based management of small & medium businesses.
Nethzah CRM
Integrated, adaptable portal solution, which helps you and your company to rise to the next level in your customers relations. Nethzah is 100% customizable.
Nethzah Knowledge Management
Searchable online repository of information that enables customer service and support staff to resolve issues faster so as to keep customer satisfaction high.
CRM Portal
Integrated, adaptable portal solution, which helps you and your company to rise to the next level in your customer relations. CRM Portal Software is 100% customizable.
NM Quote
Flexible web based quotation software that lets your team efficiently produce, amend, send and track complex quotations and estimates at the click of a button.
ICU Conference
Sales, customer support and conferencing solution in the world just dropped on your lap - want to know how to use it? This technology is what the Internet was created for.
OggChat
Incorporates a customizable chat window for your website but routes all chats directly to your operators' Gmail accounts. No additional client software is needed and you can chat right from Gmail or Google Talk.
HelpOnClick
Service for websites to communicate with their visitors with a live chat application: Increase sales, improve relationship with the cliens, reduce costs and improve support.
SelectSurvey
Survey software with dozens of advanced features. Features advanced reporting, Excel data export, page conditions, answer piping, bulk user import, email invites, dynamic templates, and more! Full source code, free upgrades, and 100% guaranteed.
Five9 Virtual Call Center Suite
Provides the features you need to insure that incoming calls are not only managed efficiently and effectively, but that they will lead to increased revenue opportunities.
Dynamic Interactive Call Tracking
Telephone monitoring and marketing tool which allows you to track your incoming calls to get a view of all your advertising campaigns in one place and never miss a call.
Tender Support
Organizes your customer care so you can focus on delivering the best service possible. Use the public discussion area to start a conversation with your customers and build a community.
Requestio
Enables you to create online surveys and opinion polls. This web based survey software allows you to collect responses and data from your survey target audience.
Nirvaha
On-demand solution for quoting and commissions configuration that can be configured to meet your business needs without upfront professional services.
Eligeo CRM
Hosted web-based customer relationship management tool available for free. There are no costs for the basic edition which allow customers to get up and running to try out a new easy to use CRM product.
junariCRM
Based on the OpenERP platform, junariCRM features outstanding functionality, extensibility, accessibility, reliability and flexibility, and license free too.
Gepo Powow
This product takes contact management to the next level. Client and supplier relationships and communications can be shared company-wide in a collaborative and secure manner.
Easy Commission
Takes sales data you enter, applies commission calculations you have set to produce commission statements. It is completely web based and allows your sales reps to have direct access to their commission statements.
SafeSoft Market Dialer
This powerful hosted marketing solution combines innovative predictive dialing capabilities, with fully-integrated lead management and CRM, to help call centers of all types and sizes to gain a substantial competitive edge.
ISQ
This system answers your customer's question instantly and correctly using a revolutionary natural language self-learning engine. ISQ learns automatically the information your customers are looking for.
Click HQ
Hosted business software incl. online sales, contact management, sales pipeline, process management, email marketing and more.
NFS Hospitality
international provider of hospitality software. Our portfolio includes scheduling software, hotel software, point of sale software, conference software and a club system
RivaService
Web & mobile based on-demand field service management & job scheduling software. Features include: CRM, help desk, job dispatch, work order, warranty & contract and field Service reports.
ProntoTalk
Enables customers to speak with your sales and customer services teams directly from your website. ProntoTalk turns the pages of your website into a telephone.
Tracker OnDemand
Provides incident management, customer information management, and SLA management over the web. Efficiently manage incidents, trouble tickets, and work orders through the dashboard and reports.
Imperisoft
Provides leading software solutions for online registration, class management, and membership management for use in nonprofits, associations, camps, continuing education, and member based organizations.
Steelwedge
Leading provider of cloud-based sales and operations planning solutions that enable companies to leverage their investments in SAP and Oracle to create and collaborate on sales and operations plans (S&OP).
VSuite
Combination of 3 software packages: VAgent offers timely scripts for agents, VReporter -is a Adhoc reporting tool for the center and VGrader is a quality management tool.
LiveHelpNow
Allows you to interact directly with visitors in the same way you would in a traditional retail store. You would not ignore customers in your store – so don’t ignore the customers that are visiting your website every day.
Timetonote
Collaborate and share contacts, emails, notes, tasks, projects and more with your co-workers. Get everything you know about a company and anyone in the company on one page.
Exectra Live Support
Makes it possible to offer live support and the facility to chat directly to your visitors and customers on your website or in your webshop.
Cool Life Systems
Streamlines the constant flow of information that circulates in and out of a company. How does it work? Unmanaged data is essentially transformed into business intelligence and integrated into a customer-centric application.
mySuite
Collection of web based business tools. These are modules that make up mySuite: Live chat support, customer help desk, corporate help desk, knowledge manager, job manager, messenger, and discussion forum.
PlanMill
Improves customer relationships, streamlines sales, service, marketing and operations. PlanMill Project track projects, analyze profitability, and identify and schedule resources, manage time, expense, and billing.
InfraDesk
Service desk solution that is designed specifically to meet the needs of organizations of all sizes that is easy to adopt, lowest TCO, fastest to production and built by operation experienced engineers.
IBN Help Desk
READY-TO-USE Web Based Solution for Issue Tracking and Customer Support. Full Issues Lifecycle, Spam Filters, Internal/External Issues, To-dos and Related Issues, Time Tracking, Statistics, CRM.
myCRM
Web based and hosted Software for sales & marketing teams. Basic billing systems included. myCRM provides many extensibility and customization features to enable your CRM solution to meet the needs of your business.
SuperOffice CRM
Helps businesses and sales professionals manage the entire sales prosess so they can focus more on selling and less on administration.
Mojo Helpdesk
Ticket tracking / help desk application that allows your organization to centralize, assign and track all your user requests, whatever they might be.
Free CRM
This software is great for contact and lead tracking, sales and contact management, sales pipeline management and forecasting, customer service and business management.
CRM.COM
Automates and enhances your entire customer relationship cycle, from lead generation to sales and customer care to billing production, whether it’s prepaid, post paid, real time or periodical.
Provide Support
Chat and monitoring tool for customer support. You can proactively invite your website visitors to chat, transfer calls to other operators, use canned answers, save chat sessions logs, view visitor’s geo location, visited pages, referrer and more.
Fast Track Solutions
Low-cost but fully-featured service desk solution aimed at both the IT and FM markets. Suitable for organisations of any size, Fast Track Help Desk competes with rival systems costing many times its price.
EquityTouch
CRM solution that enables organizations to intelligently manage new business opportunities. EquityTouch™ prides itself on being a very fast web application, while delivering the most vital features of a CRM and a completely customizable interface.
MaximizerCRM
Simple and quick to deploy, use and manage. It provides multiple access options for today's mobile workforce and offers the best value in its class for full-featured CRM software.
BatchBook
Manage contacts and conversations with a CRM that knows the business of social. BatchBook keeps your contacts grounded. Their integration partners help you business soar.
PMComplete
The complete practice management solution including ITIL support, sevice calls, billability, rate realisation and practice metrics.
Surado CRM Online
Allows you to access information anytime, anywhere using the Internet. Track contacts, accounts, sales opportunities, customer service and more. Get organized, increase efficiencies and profit with Surado CRM Online.
Data Doctor Live Chat
Enables any technical support operator to directly interact with several website visitors at the same time via real time text chat. This tool allows their operators to receive offline messages when they are not online or unavailable.
Survey Software Online
Create custom surveys and understand what motivates your customers and employees. Start with one of the survey templates, or use your own questions, or mix and match.
SalesJunction
Sales force automation (SFA) & customer relationship management (CRM) web-based software service. Customizable system that is designed and priced to fit the needs of any size company. Free data conversion from your old system, free consultation.
Kayako
Offers market leading, business-class help desk software solutions that are affordable to companies, organizations and businesses of all sizes. It is a turn-key and very easy to set up, requiring nothing more than an average web server.
miOOt
Provides real time text support right in your browser. If live chat icons says we're online, click that to begin a one-to-one chat with one of our sales/support executives and if it says as offline then leave your contact details.
Haiku
All-in-one web-based software solution to manage all aspects of your online business including your website, ecommerce, email marketing, analytics and customer service - all in one.
TimeLog Project
Made for companies with close customer relations where it is important to be able to deliver instant status and documentation.
eTelescript
Enables agents to work with full call center capabilities regardless of their location. eTelescript maximizes a calling campaign's efficiency and productivity while providing complete control and security for call management processes.
Instant Messaging System (IMS)
State-of-the-art software package that facilitates communications with your customers, employees or community web site. The entire product is web-based including the administrative functions.
Netop
Worldwide leader in software solutions for desktop management, unified communications, advanced training, and instruction.
Ashop
Provides a turn-key ecommerce solution with an online store building software. It allows the merchant to build an online store capable of competing with powerful sites for a simple, low monthly fee.
LiveChatNow!
Live chat application for live help and sales. Turns website visitors into clients. Features include: Real time website visitor monitoring, operator console, custom chat buttons and cross platform compatibility.
PDDChat
Efficient and hassle free web based chat solution capable to provide live help, live support, visitor tracking and proactive chat invitations for your products and services.
24im
External sales and support chat functionality is included in 24im. Just drop in some HTML to your site and you can chat with your visitors or clients.
SiteChatter
Provide live help on your site immediately for the benefits of real customer relationship management (CRM). Visitors can simply click on your customized "Live Help" button and chat live with your sales, service, support or any other department.
Zopim
Provide one-on-one support to customers and give quick answers to their urgent questions. Increase conversion rates, cross-sell and upsell orders, and reduce shopping cart abandonment.
eGain
Helps organizations transform their traditional call centers into multichannel customer interaction hubs. eGain Service™ is an innovative and complete software suite for multichannel customer service and knowledge management.
ChatFUSE
Allows you to provide your customers/prospects with instant pre-sales help or support. chatFUSE increases your customer satisfaction, and conversion rates and reduces shopping cart abandonment by initiating live "instant message" conversations.
TRUST IT
Offers a best in class online live chat solution for your website helping you increase sales and improve customer service.
Chatviewer
With its 5 different applications, Chatviewer is the ideal solution for companies that want to add real interactivity to their website.
ClickAndChat
Initiate live chat requests with your web site visitors while monitoring their every move throughout your site. Improve customer service by offering an instant live chat application via the web.
LivehelpGenie
Live chat software for live help, live support, visitor tracking, and proactive sales support for your web site. It is a software based solution that allows companies to communicate, or chat, in real time with visitors.
AliveChat
Chat one-on-one with your visitors to increase sales and reduce costs. Give your visitors the best online experience. Never miss another sale again.
Chat live with visitors on your website, in real time.
LiveLeader
Turns your website visitors into customers using next generation chat technology. Chat directly from any web page (AJAX). The product has cutting-edge features. Plans start at $9/month.
Hostik Live Chat
Gives your website visitors live sales and customer service. Monitor your traffic, qualify leads and engage your visitors by proactive chat request.
Velaro
Allows your organization to interact with customers at critical conversion points. Provides click-to-chat, click-to-call, and intelligent engagement solutions that directly increase your web site’s ability to convert browsers in to buyers.
123 Flash Chat
Create live chat room for the high-load chat events, social network, dating site, online conference, etc., or live support platform for e-business to offer online call center.
LiveAgent
Powerful online chat software that allows you to communicate and watch your visitors in real-time, provide live customer support and manage your support staff.
LivePerson
Provide visitors with immediate assistance. Explain product options, and answer support-related questions-while customers are still on your site.
BigAnt Messenger
Lets you host an instant text messaging system between your website visitors and help desk staff. The visitors to your website can start conversation with your helpdesk staff and sales people in one click.
Activa Live Chat
Provides unmatched features, customization, ease of use and compatibility all wrapped into one seamless, elegant package.
Absolute Live Support .NET
Live chat customer support software specially designed to help you close sales online by means of a chat application which will connect your customer service with your site visitors.
Chat4Support
This live chat application enables you to live chat with website visitors, monitor site traffic, and analyze website visitors activities, including their search engine and keyword usage.
Infor CRM
Enables your organization to provide accurate customer information for better decision-making, create messaging that speaks to each customer, integrate and unify inbound and outbound marketing campaigns, and more.
Woosabi
Designed to streamline the needs of small business individuals, partners and teams, Woosabi will supply meaningful real-time information and dynamic features that eliminate make shift tools, isolated activity and static documents.
webCRM
Provides safe web-based CRM solutions with great flexibility. Web CRM includes all the essential features you need to manage your customers and prospects effectively, and grow your business.
ContactAdministrator.com
Results focused web-based system that has been carefully designed to cost-effectively maximize sales revenues and monitor customer service interactions. You get all of the following capabilities in one customizable and integrated online system.
OpenCRM
Easy-to-use yet fully featured CRM application software solution with a full set of powerful features. You may try out their on-line demonstration or contact them to discuss in more detail how OpenCRM can help your business.
CiviCRM
Web-based, open source CRM, internationalized, and designed specifically to meet the needs of advocacy, non-profit and non-governmental groups. Integration with both Drupal and Joomla!
SAP CRM On-Demand
Provides low-cost, low-risk tools for quickly improving sales, service, and marketing effectiveness, while still providing the flexibility for a smooth migration from on-demand to on-premise SAP CRM.
BigContacts
Organize all contact information in one comprehensive view; contacts, tasks, sales opportunities, files, notes, history and emails. Prevent client relationships from slipping through the cracks.
SaasLight
Customer management system that includes sales and support management. Manage leads, accounts, opportunities, contacts, surveys, forums, incidents, cases and solutions.
Tactile CRM
Great for managing your sales pipeline, contacts, notes, emails and activities in one place so you can easily share information within your organisation.
NetSuite CRM+
Delivers powerful customer relationship management capabilities, including sales force automation, marketing automation, customer support and service, flexible customization through SuiteFlex and more.
InfinityCRM
Provides bespoke web based CRM software solutions which enable organisations to use the same system across multiple locations. This ensures continuity throughout your business and that can only benefit you and your customers.
Empower CRM
Helps you achieve contact and CRM, empowering your sales force and distributed business teams with access to your client interactions and company activities. It can be tailored to your company through simple, point-and-click user configurations.
Mineful
Web-based tools that help businesses make better decisions. Create and analyze online market research surveys and discover what people think about your brand and products.
BOSS CRM
Streamline the customer qualification, acquisition and retention process. Maximize marketing effectiveness, accelerate sales processes, enable single view of customer, lower operating cost and improve customer satisfaction.
Really Simple Systems
Provides hosted CRM to small and medium sized organisations who want sales, marketing and support systems. The CRM system has been designed from the ground up to be easy and fast to use, both for everyday users and for managers.
eSalesTrack
Automates daily sales, marketing and customer support business processes while allowing each group to collaborate more efficiently.
Infusion CRM
A powerful Web-based, small business CRM, software system that automates your entire business. Manage your small business more effectively and create a steady stream of profit through marketing automation and multi-step marketing.
MegaMeeting.com
Videoconferencing service that requires no proprietary software. Meeting attendees need only an Internet browser, a broadband Internet connection and a device in which they can be seen – either a web camera or a digital video camera.
PerlDesk
This web-based help desk solution and email management software streamlines web- and email-based requests, improving customer support quality, efficiency, and response time. PerlDesk is trusted by over 7,000 companies worldwide.
SupportPRO SupportDesk
Open source web based helpdesk system with integrated knowledge base application. This software can help you manage your sales and customer service queries in an efficient manner.
DNA Helpdesk
Ideally suited for small and medium sized organisations, yet fully scalable for the larger Enterprise, DNA Helpdesk has been developed to minimize the amount of system downtime whilst providing effective support for all users of IT assets.
Polar Help Desk Professional
Web based help desk software which has been on the market for 5 years now and it has been implemented in more than 700 companies worldwide.
Revelation Helpdesk
Provides intuitive features that save you time across all aspects of your support process, resulting in an immediate benefit, from increased up-time to better customer satisfaction.
Helpdesk Pilot
This customer support software is 100% web based written in PHP & MySQL and Support MS-SQL. Manage support tickets online and convert incoming emails into support or trouble tickets.
WonderDesk
Fully automated web based help desk software solution. It enhances the communication between your company and your customers. It keeps your company organized and efficient. No software is needed for your customers or technicians.
GiftTool
Create professional online surveys, get prompt responses to the key questions, and analyze the data in real time. Users can submit their information through GiftTool, and stay confident that the information stays private and confidential.
AdvancedSurvey
Customize the survey introduction and conclusion pages, survey color scheme, put your logo on every page, specify an Internet page to load after the survey is complete, and much more.
Create Survey
Provides a powerful online survey management system. It is possible to create a complex multipage survey with branches, custom graphics and layout as well as a simple poll of several questions.
Survey Galaxy
Allows you to create professional looking online surveys and questionnaires and deploy them via the Internet. Their WYSIWYG survey building tool will guide you through all the steps needed to create fantastic looking online surveys.
Feedback Server
Manage and deploy, without any technical knowledge, web based surveys across your organization to gather important feedback from your customers, employees, students or website visitors and let you to analyze the collected data.
SurveyConsole
Consists of an intuitive wizard interface for creating survey questions, tools for distributing your survey via email or your website, and tools for analyzing and viewing your results.
Grapevine
Online survey software tool for a wide range of feedback survey applications pertaining to customer satisfaction surveys, customer survey, employee satisfaction surveys, employee survey, exit surveys and much more.
SurveyGizmo
Intuitive and fast survey design. All the features you need with more than 20 question types. Nothing to set-up, nothing to download, 100% web based.
Magic Survey Tool
Allows your organization to remotely survey your clients, customers, and employees from any vantage point that you require.
PollDaddy
Find out what your visitors are thinking today. Create your surveys and polls using our custom templates or create your own. Use our in-depth reporting engine to aggregate, print and export your results.
Hosted Survey
Survey software application developed for researchers, evaluators and organizational improvement specialists. Create electronic surveys, 360 feedback reviews, questionnaires and other online forms for data collection, analysis and reporting.
iSalient
Conduct surveys with ease by creating your survey using their proprietary WYSIWYG survey design tool, deploying your survey to your respondents, and fully analyzing the results.
FreeSurveysOnline
Allows you to create web based online surveys or questionnaires that can be displayed to your target audience (customers or employees).
Vanguard Vista
Quickly and easily create and launch online surveys, track respondents, and analyze results from anywhere. Survey your employees with employee satisfaction surveys, performance review/assessment forms, training feedback surveys, etc.
SurveyPro
Professional survey tool for designing questionnaires, deploying online, to kiosks, or paper, and sophisticated analysis of results.
eSurveysPro.com
Helps you design your surveys with our easy to use survey editor. We offer you 14 question types and the possibility to control the flow of your surveys.
Zommerang
Create customized surveys with advanced reporting, PowerPoint charts, skip logic, custom branding and more. Deploy via email, the Web or a survey panel. Analyze and report survey results.
ListenUp! Survey
Easily create professional online surveys. Survey's point-and-click simplicity, step-by-step survey wizard, prewritten survey templates, and easy-to-use list management and reporting make conducting effective online surveys a snap.
Blue/Surveys
Provides vital feedback on the issues you need to understand, but with a difference: from within a connected, integrated environment.
Checkbox Survey
Design, deploy, manage, and analyze professional online surveys, all from a standard web browser and without pricey IT support. Try Checkbox survey software free for 30 days.
SurveyMonkey.com
Create smart, professional surveys with ease. Choose from over 15 question types that are already configured & ready to go. Format questions with the click of your mouse.
Makana Solutions
Helps small companies be more effective with their incentive compensation, including customer service. We offer free expert resources as well as self-service online tools for incentive compensation.
Bullseye Store Locator
Allows web visitors to find local stores or dealers within a mile radius of a zip code. Bullseye’s on demand hosted locators are easy to use, turn-key solutions that can be up and running in less than 1 day.
Microsoft Dynamics CRM
Flexible Microsoft Dynamics customer relationship management solution, accessible through MS Office Outlook, web browser or mobile device.
Event Wizard Pro
Web-based, multi-user rental equipment management solution. It keeps track of your customers, events, equipment, vendors and much more!
MHelpdesk
Learn about the fastest, easiest, most cost effective service tracking tool to organize, simplify and prioritize your service company.
Taroby
Web 2.0 based messaging & collaboration suite, which allows teams to share email accounts among its members. Taroby is a SaaS based application ideally suited for SMEs or work groups for enhancing team productivity.
Bizroof CRM
Helps you to store and share the useful information collected from interactions with customers, clients, leads, etc. and improve the quality of customer service.
CounterCat
Web based software to build, host, and manage your eCommerce webstore. We specialize in automotive but our software is suitable for any 'parts' based business.
BrowserHawk
Instantly add a robust browser troubleshooting page to your site. No software required. Ensure users meet your minimum system requirements, and provide personalized, automated, self-help to users that experience browser difficulties on your site.
OpenCrypt
Membership and user management software for use on Internet web sites which enables you to manage all your user management, online shopping and e-commerce tasks with one centralised management system.
Siondo
Combines CRM, sales, SRM, purchasing, inventory, MRP, banking, and accounting into one powerful solution. One monthly subscription price, unlimited users, no software to install. Just register, login and go - anytime, anywhere.
Hot Help Desk
Free ticket management and 100% web-based help desk system which can be accessed from any browser, with no plug-ins, no client maintenance and no client updates.
ProTrack1
Complete web-based membership, gift card and loyalty tracking service. Fitness clubs to associations, we make your life easier. Barcoded key tags and gift cards.
CVTracer
Provides online, on-demand recruiting software solutions to emerging and established professional recruiting firms of any size and the internal recruiting functions of corporations.
Zendesk
On-demand helpdesk for businesses and corporate IT based on the latest Web 2.0 technologies. Zendesk deploys in minutes and provides a community portal that lets your customers communicate directly to your helpdesk.
inContact
On demand call center software solution designed to significantly enhance the customer experience, boost agent performance and increase profitability.
Easy Helpdesk Hosting
Effectively manage your sales, customers, tech support, customer support and web based help desk support using our hosted Eventum solution.
FLG 360
A complete web-based solution for sales lead buyers, sales lead sellers and exchanges/marketplaces. FLG 360 takes care of receiving, managing, converting and distributing your leads.
Salesforce
Provides web-based customer relationship management (CRM) applications to companies of all sizes. With Salesforce CRM and their cloud-computing model, you can mind your customers and your budget at the same time.
WHIZeCargo
Customizable web based customer relationship management software offered as SaaS (software as a service). It allows the customers to track the shipments and interact with the company.
ProFM Helpdesk
Multi-site helpdesk and building maintenance management system. Enjoy the freedom of web, stay in control from everywhere. Start using the online ASP service even for free.
AppWright
Flexible Web based tools for job oriented collaboration and sales force automation. Customers and sales reps can place and track orders on the web. Customers can attach documents and files. You can schedule work and track job progress with ease.
VisibleLogistics
A solution for order management and collaboration on line, VisibleLogistics is the perfect support tool for the supply chain. It allows sellers, buyers and transporters to communicate in a user friendly way. The basic version is also totally free.
yalst
Advisory service software, allowing visitors to interact with web site owners via chat sessions. Assisted by the real-time visitor monitor and statistical evaluations, you will be able to understand your customers.
AceFlex
Multilingual robust Web-based e-commerce/CRM software for international merchants. Customers in more than 35 countries.
CompliantPro
Web-based software that helps businesses transform ineffective quality processes. You’ll see fast, sustainable results, including lower audit costs and improved efficiency.
Sproutit Mailroom
Easy help desk that allows organizations to quickly respond to customer email that comes in from their website and contact email addresses.
Parature
Web-based customer support solution that deflects up to 80% of your incoming service inquiries. The industry's leading customer service software features multiple self-service tools, a trouble ticket system, and more. Request a Live Demo Now!
Ncompass
Leading NetSuite partner and solution provider of on-demand CRM, ERP, and eCommerce applications delivered as Software as a Service (SaaS). Ncompass' focus is on designing innovative solutions for growing, mid-market, and enterprise class businesses.
Intellicus
One of the leading providers of the web-based reporting and business intelligence solutions Intellicus reporting products are designed to empower business applications with robust, flexible, and secure analytics.
iportinstant
This solution helps you get get instant contact management plus sales lead tracking linked to customer service management and project management as well as a document management solution all in one easy to use hosted CRM package.
Omnistar Live
Live customer support software system that allows you to chat with site visitors, log support issues in a help desk and create a knowledgebase of information.
Serio
Developers of IT service management and help desk technologies with solutions for small or larger companies. It helps you minimise your unbilled hours, and maximise your billable time. SerioPlus Support Pro pays for itself fast.
Resolve
Powerful and entirely web-based help desk and ticket management solution, ideally suited for small and medium sized organizations, yet fully scalable for the larger enterprise.
Sitehelpdesk
Leading Canadian supplier of web based help desk software solutions. Our software is 100% browser based which means no client installs. Can be accessed from any computer, PDA or handheld device.
Dapper Desk
Browser and email based help desk system and CRM. Unlimited end-users and CSRs. Open tickets via login or via email. Will operate on any web server. Backup & restore module. PDA module. Billing module.
HelpDeskSaaS
Provide you online help desk software without dedicated resources. Use as a simple or sophisticated web based solution, depending on business needs. The features include support ticket management and help desk tasks automation.
Heap
A customer relationship management (CRM) application should make your life simpler not more complicated. Heap is designed to be simple.
Skymol
Live voice/video and text chat solution for SMBs. Provide customers with immediate 1-to-1 assistance using video chat. Explain product options, and answer support-related questions, while customers are still on your website.
SimplifyIT
Web-based help desk software, available in a hosted or in-house environment. It's easy to manage and end users actually like using it.
BizAutomation
Provides an all-in-one e-business suite for Outlook and Exchange. The suite consists of CRM, ERP, e-commerce, e-surveys, a business portal, and other modules, consolidated into a single product.
TX5 Virtual Help Desk
Offers a comprehensive solution to the on-line self-service portion of the CRM process, due to the natural language and guidance engines that comprise the TX5™ Self Service system.
NetFacilities
Complete solution for property maintenance and grounds management of your entire facility. You'll be able to link every person, place, and thing within your company in one simple system.
RealtyJuggler
Organizational software for real estate agents. Track clients, prospects, buyers, sellers and more. Includes five real estate calculators as well as expense tracking and ability to track promotions, open houses. 90 day free trial.
Maintenance Connection
Provides facility maintenance and asset management software for organizations worldwide. Our attention to service is evident in the people we hire, the systems we develop and the way we interact with our clients.
SensorPro
Powerful web-based online survey tool that helps you gather real-time insights into the behaviours and preferences of the people who matter most to your business.
RecruitingWare
Web based recruiting software designed specifically for the unique needs of healthcare recruiters and healthcare candidates.
SLA Management
Service level agreement (SLA) management software from Digital Fuel Measuring and managing outsourced and in-sourced service performance, compliance, costs, and direct business impact.
e-tranetCRM
Flexible, multifaceted, web-based contact relationship management (CRM) solution from a UK supplier that’s been designed around a simple ethos – to be so easy to use that it quickly becomes second nature.
CMS WebPortal
Easily maintain your own portal website with powerful and affordable software, web hosting, professional customer support, CMS WebPortal: Easily build your own business community.
Parago
Powerful asset management system controlled through an intuitive visual interface. Easy to use, yet providing the flexibility and features demanded by high-end systems, Parago can fulfil all of your asset management requirements.
Reasonable Spread
Online permission-based email marketing and newsletter management system. It allows you to create and send any marketing materials to your customers with a simple user interface.
I'm OnCall
Web based service that enables help desk operators to take authorized remote control of a customer's PC, within seconds of their call for help. Features include file transfer, corporate branding, incident tracking, and remote reboot.
Novo Help Desk
Leading provider of scalable, easy to use web based help desk software, customer support software and knowledge management solutions. Their products can be implemented in smaller organizations as well as across the enterprise in larger organizations.
TechExcel CustomerWise
Sets the standard for today's high-end customer relationship management solution: complete functionality, total process customization, affordable, easy to use, and easy to deploy.
TechExcel ServiceWise
Comprehensive internal help desk and IT service management solution. It gives you the power to enforce business rules and optimize business processes whether you are a 25-person or 10,000-person support organization.
KioWare
Locks down browser based applications. retail, banking, HR and other customer oriented kiosk solutions to be locked down with simple configuration.
AIMcrm
Lead management, sales force automation, marketing automation, visitor tracking, campaign tracking and pay-per-click integration on-demand software.
Active Reception
On-demand live chat support software, helping each of your businesses provide exceptional customer service to your website visitors. Equipped with all the features you need and user friendly operator console; 30 days free-trial period.
StaffOnline
Offers you the possibility to interact with Web surfers online. With StaffOnline, agents that are online are reachable in audio video and chat with a simple click. Making your business more accessible and your website more human.
HelpSpot
Goes beyond simply creating efficiency, it makes your help desk better. The unique design and workflow enables your support staff to solve problems the first time and easily manage many requests from multiple sources.
BeamYourScreen
Allows users to share the contents of their computer screens. Use BeamYourScreen to give sales presentations, meet and collaborate online, and provide remote IT support.
@realtimeCRM
Offers best practiced and most used features. Effective deployment of resources, man, money and time, was never so simple ever before. Our CRM Solution uses best customer categorization practices to yeild multifold benefits.
4RemoteSupport
Remote control and support an unlimited number of computers with desktop sharing software via online access. Deliver web-based helpdesk support to end users and more easily resolve PC issues. No obligation 30 day evaluation accounts available.
CaterTrax
Provides your team with a single enterprise catering management system to support all the ways you sell catering and services.
BigMachines Product Configurator
Ensures 100% accurate sales quotes and orders and eliminates data-entry errors. Make Product Configuration easy for your sales reps with the BigMachines Sales Engine.
VI Service Desk
Lotus Notes® Help Desk application for IT service management, incident management, IT projects and workflow automation with complete hardware & software asset management.
eControl
Provides you total control over your user management tasks. And most important of all, no eDirectory/NDS or GroupWise rights to configure or complex utilities to explain.
Ascribe
Integrates both member & website management into a single, powerful web-based solution for churches. Empower ministries with online tools to manage information, assign tasks, send email & build community.
c.Support
Empowers your service organization to deliver world class customer care. You’ll find this web-based help desk software robust and adaptable enough to fulfill your requirements.
LiveTime
Provides web based vendor neutral help desk software with sophisticated problem identification, resolution, knowledge base and service level management capabilities.
Sage CRM
Comprehensive, award-winning, wireless and Internet-based customer relationship management (CRM) system that provides enterprise-wide access to vital customer, partner and prospect information - anytime, anywhere.
Vovici
Survey software that is flexible enough to be used by everyone. Vovici’s survey software and enterprise feedback management solutions can be configured to meet your needs, regardless of your company size.
BMC Service Desk
Built for small businesses, browser-based, easy-to-use, help desk and asset tracking software that improves the productivity and efficiency of your help desk, while also lowering IT costs and administrative expenses.
ezSupport
Hosted customer support solution. Auto-answer email, self-learning FAQs, ticket tracking, online chat, much more. Just $49/month. Free Trial.
Oracle CRM on Demand
Easy-to-use subscription-based CRM for sales, service, marketing, and contact-center operations. It gives you the power to break down departmental silos and gain a 360-degree view of your customers.
QuoteASP
Empowers businesses with the combined power of graphic rich, multimedia corporate proposals with intricate, multi-level quotation generation.
Sonar CRM
Revolutionary solution increases the effectiveness of B2B sales, marketing and relationship management. SONAR CRM automatically keeps track of all contacts in customers and prospects and improve connections to decision-makers.
Virtual Help Desk (VHD)
Enterprise, customer / employee support and service, web based, application that allows a centralized point of communication across customer channels and organization departments.
NetHelpDesk
Network help desk software and documentation system with network diagramming and inventory management. It provides an exceptional solution for any organization with support personnel who need access away from the office.
CellularManager
Customer management and point of sale software for the cellular retail industry. Complete cellular pos, accounting, marketing and customer service features for your cellular/wireless retail stores.
QuestionPro
Offers web-based services for quickly and easily building online surveys, collecting data, and analyzing survey results.
eForcer
Submit support requests immediately at anytime of the day or night. View the status of their tickets from anywhere and be satisfied in the knowledge that you are progressing. Find solutions to their problems in eForcer's powerful knowledge base.
Livehelper
Customer service tool for your website that enables web site visitors to instantaneously communicate with your personnel. Visitors to your web site simply click a Live Help button and are connected with one of your representatives.
SalesAhoy
Use this CRM software for web based graphic views of your sales forecasts, pipeline, opportunities and activities. Track opportunities and deals, manage CRM teams and sales processes, manage sales forecasts and pipeline, and much more.
Communiqué Conferencing
Offers web conferencing solutions for remote project team collaboration. Reach a global audience over the Web: share presentations, demonstrate software, desktop sharing, host a webinar, etc.
h2desk
From small businesses to larger corporations, the help desk will streamline online communication with your customers - your business will save time and money. Create, manage, and overlook unlimited staff members, departments, and tickets.
Web Work Order
Helps streamline work order processing from start to finish. Staff and clients can use the web to submit orders, check information about the work, such as the expected due date/time, whether the job is complete, and other data.
SFCRM
Web-based CRM/SFA solution targeted for small and medium businesses, with features, functionality and performance comparable to high-end applications. It offers account, contact and lead management, a lead portal, analytics and email integration.
Logiforms
Offers an end-to-end solution to collecting and managing information through your website; build and deploy database web forms, plus easily design and deliver email campaigns.
absoluteBUSY
Web based software for contact management, marketing and sales support, project tracking and other CRM related tasks. absoluteBUSY is based on cheap and scalalable open source software (Apache, PHP, MySQL), available for all server platforms.
LiveWire Contacts
Unique, separate online contact management systems developed for musicians, artists, real estate agents, and general CRM solutions. Custom applications also developed.
ResidentPortal
Web based property management software is built for small portfolios and is simple to both learn and use. Completes your management needs by integrating with various accounting software packages.
LookOutCRM
Process-driven customer and information management software. Containing company and contact profiles, opportunity and activity management (includes calendar and tasking), document management, email marketing, customer service and Outlook integration.
Dezide Advisor
Solution for user-friendly self-service based on artificial intelligence. It guides the user through an optimal sequence of troubleshooting steps until a solution is reached. Advisor is the leading tool for handling complex technical support.
Rap-X
Provides a helpdesk to capture and respond to customer/employee requests and enquiries. Automatic task allocation to relevant support person, structured workflow, email alerts, audit trail, search, filtering, and customisation capabilities.
IT Commander
Delivers comprehensive help desk, knowledge base, data, security, asset and cost management functionality in a pure, easy to use and cost efficient intranet application build from the ground up on Internet architecture.
Spots
Secure and online enterprise-class work order and defect tracking system. Incorporates CRM functionality that enables you to maintain customer interaction history, create customer accounts and create customer contacts.
Request Tracker
Enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
nService
Web based help desk software to help track help desk tickets, software bugs, product defects, customer problems, incidents and issues. Free trial can be downloaded.
WN Help Desk Web
Web-based help desk application that can be used either in conjunction with WN Help Desk, or as a standalone help desk solution. Free 30-day trial available.
Webfair
Powerful and robust platform that can be configured to map complex standards management, auditing and information management processes that exist within multi-tier sales, service, manufacturing or supplier networks.
TrackWise
A fully-integrated and extremely customizable tracking system used for managing problem reports, bugs/defects, change requests, customer complaints, and corrective action items.
Support Tracker
Leverages your Lotus Notes / Domino investment to provide a comprehensive, fully Web-enabled help desk solution that maximizes your efficiencies and reduces departmental expenses.
Isolsoft Support Center
Fully automated Help Desk solution. It is a great tool to increase the productivity of your support staff. Due to its customizable platform and intuitive interface, this help desk system is ideal for all organizations that give support service.
Real-Time Sales Support
Affordable, comprehensive, simple-to-use control over your entire marketing and sales process, from setting strategic objectives through marketing execution and lead/quote/order management.
RightNow
Automate online technical support, customer service, and knowledge building for Web-connected businesses and organizations.
RHESolution
Powerful help desk / call center event tracking system. All the problems, issues and requests for your organization can be entered into RHESolution, either by your IT technicians, your customer support staff or the end users themselves.
Query&Report
Web based survey and evaluation program program where you can design your own questionnaire for public or respondent surveys. Easy to use, adjustable reports are automatically produced in the web interface. Reports with statistical analysis.
Pytheas
Design, development and sale of asset management, help desk and inventory software. Full control of infrastructures with a global solution that makes sense.
PropWeb™
Fully integrated web based helpdesk solution that employs a case tracking methodology that makes call logging/call tracking and resolution lookup the best there is in the industry.
Online Work Order Suite
Work smarter with this web-based help desk solution. OWOS helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need.
KeySurvey
Provides online survey software solutions and professional research services to business. We provide our customers with immediate online survey capability at a reasonable cost and offer them the option to outsource their projects.
NetKeeper
Provides Web based help desk software, CRM solutions and call center software. Whether you operate a small one person help desk or an enterprise wide call center, NetKeeper has the solution you need to manage and support your organization.
Transversal
Online customer self-service tools and knowledge management solutions, designed to dramatically improve customer service and reduce costs.
machResponse
Cost-effective web-based e-mail response management system that simplifies, streamlines and speeds up communication of an organization with its clients.
Liberum Help Desk
Complete help desk solution for small to medium sized businesses and organizations. This software provides a simple, easy to use web interface for managing and tracking technical support problems.
LBE Helpdesk
Helpdesk systems to suit every business. Runs on your desktop or on the web. Integrates with e-mail to keep everyone informed.
IssueTrak
This help desk software, customer support software and issue tracking software solution allows you to easily track issues and support requests. Track, assign, manage and report IT issues, projects, assets, tasks, and more.
ISIS Helpdesk
Web based, customer request tracker and customer support application.
ISIS integrates the management of service requests, knowledge bases, user/customer details & history, company assets, important files and documents, into an intuitive interface.
InstantService
Provider of applications that deliver ecommerce solutions enabling a company sales or customer service agent to start an immediate dialog with a site visitor, prospect or customer. Solutions include chat, collaboration, email, FAQ and voice.
EMC Infra office
Web-based solution for automating comprehensive service management processes (including incident, problem, change, configuration and service level management) throughout an enterprise, on a local or global scale. ITIL verified, .NET certified.
Incident Monitor
Advanced helpdesk software which integrates conventional phone service with a fully enabled web service with wireless support, skills based routed environment, inbound email routing and service level management.
SupportDesk
Help desk software for call logging, auditing, knowledge base, internet call tracking. House-on-the-Hill has been successfully implementing service desk solutions across the globe for over a decade.
HelpDesk Pro
Intuitive web-based helpdesk software incorporating auto-emailing, auto-SMS messaging, asset database, alert whiteboard system, and asset barcode generator. Unlimited call credits, and a plan for any size organization.
HelpDesk Connect
Instant web based help desk solution. Featuring bulletin board style communications, file attachments, e-mail based ticket submission, automated escalation and embedded customer database.
GoToAssist
Secure web-based screen-sharing solution that downloads in seconds from the web and enables full remote desktop sharing with mutual mouse and keyboard control, chat, web page push and file transfer.
FrontLines
Track any type of corporate issue with individual custom data and workflow. Much more than help desk, FrontLines provides a customer self-help knowledge base of dynamic FAQs for your corporate web site that reduces incident reports dramatically.
CAFM Explorer
Worldwide supported, low cost help desk solution which can be extended to your companies Intranet. CAFM Explorer also offers property management, asset tracking and space recharging and works in connection with handheld PC's and remote tools.
FlashCart
Fully integrated with PayPal to accept multiple item purchases. The cart is scalable from 1 to 50 (and more if needed) products or items which can be changed/updated from an external text file.
e11 HelpDesk
Help organizations centralize and manage requests, issue and problem tracking, deliver self-service online, manage knowledge, manage email, enable collaboration and improve workflow.
Conformit
Web-based survey software used by Global 1000 companies and the largest market research agencies. Application includes customer satisfaction measurement and profiling.
BridgeTrak
Empower help desk staff to effectively manage trouble ticket requests with a proven, scalable and flexible solution that shortens the lifecycle of IT help desk issues.
Bankoi Helpdesk Software
Designed to streamline the operation of managing emails or support requests. Built in tracking and response logging it is an ideal solution for companies with one or more members of staff or for those who want to organize client support.
Assyst
The world's leading supplier of best practice based out-of-the-box help desk and IT service management software solutions.
Aplicor
Provides web based, easy-to-use customer relationship management software. the comprehensive enterprise suite includes sales force automation, marketing management and customer support.
Web Help Desk
Features an intuitive, easy to use, graphical tabbed interface. Administrators, technicians, and clients need only a web browser to utilize the application. Remote access from any location.
EBsuite.com
Web based help desk software let you manage customer relationships, service requests and knowledge base. Also feature a customer self-service portal for case management, knowledge browsing, account management, and support forums. Free trial.