Malinko
Cost effective for even the smallest business; with 3 integrated elements: CRM system, appointment scheduling, & customised reporting. Store the right info about your customers; create jobsheets; see your work on a daily, weekly or monthly basis
SysAid CSS
An integrated ticket management software that turns your email, live chat, and calls into service requests, helping you centralize information, prioritize your customers' service requests, increase agent productivity & insure customers’ satisfaction.
SysAid IT
Help desk software and asset management software that provides a complete web-based solution for any IT department. Automate your service desk, control your hardware and software management, and implement systems monitoring.
TeamLab
Multifunctional web office for business collaboration, document and customer relationship management. It has been developed by Ascensio System SIA, a fast-growing company that offers IT-solutions for personal and corporate use.
Autotask
Manage clients, sales pipeline and service desk more profitably throughout the customer life cycle. Autotask integrates CRM, opportunity management, time and ticket tracking and more, with real-time reports and automated billing.
CRMdesk
Web-based helpdesk to manage all of your customer support inquiries and keep customer relations under a better control. Customer support staff can handle customers' questions and requests, create a knowledgebase and track customer posts and ideas.
TeamDesk
Web-based platform aimed to facilitate working with data, organize and store information you are using in your routine work, create an easily accessible data source for your team.
WORKetc
Combines CRM, project management, help desk billing, and more PM features in a single web platform. Easy to get started, simple to use. For 1 to 100 employees.
isoTracker
Hosted customer complaint software with easy to use interface for recording and tracking complaints. Complaints can be routed for investigation, non-conformance recorded, root cause identified, CAPA requests sent out, reviewed, accepted and closed.
TeamHeadquarters
Help desk ticketing system can span any set of geographies and lines of business using an unlimited number of distinct queues and integrated management reporting. The customer service portal enables your customers to self-serve with ease!
Progenist TrackerEnterprise
Customer interaction management (CIM) application that provides a comprehensive and scalable service management solution that can function as a stand-alone product or integrated into a much larger enterprise business solution.
OfficeClip
Manage contacts, customers and opportunities on Web. Create and send campaigns. Send invoice and get paid online. Installable: $64/user, Hosted: $8/user/month. Free for 2 users.
LogicBox for CRM
Your custom CRM in the Cloud! With LogicBox for CRM we take the standard CRM modules and customize them for your business. Then we incorporate the key processes and workflows that make your business special.
DbNetOffice
Web-based, ajax enabled, customer relationship management solution that consolidates all your customer information such as e-mails and documents around the core entities of contacts and organisations. Complete replacement for Outlook and Exchange.
SimplyCT
Cloud based virtual contact center platform; Our innovative end-to-end online web application enables businesses to launch an out-of-the-box cost effective contact center solution according to their on-demand business needs.
Freshdesk
A super user friendly help desk system that enables multi-channel support (email, phone, chat, forums, Twitter, Facebook). Freshdesk starts at $9 per agent and also includes a self-service portal and knowledge base.
Beetil
Web 2.0 service desk tool aligned to ITIL® best practices with incident, problem, change, release management, customer portal, email integration and more. Free 30 day trial. Manage your IT services better and keep your customers happier with Beetil.
Pipedrive
Sales pipeline management tool made by people passionate about sales. It centres the sales process around deals and helps team members focus on the right thing. It shows you the money, if you will. A great crm tool and customer service software.
Workbooks
Provides a suite of easy-to-use business applications designed specifically for small and mid-size organisations to run their business - already fully integrated and delivered over the web Software as a Service (SaaS).
VisionProject
Flexible web-based software for help desk, customer support, CRM and IT Service Desk (ITIL). Multi-channel support for email, chat, forms, phone and more. Keep all customer communication in one place.
Masterdigm
A broker and agent full real estate contact management software with email drip, property management, email management, transaction management and SEO driven websites.
Web Cliento
Secure web based CRM application that allows users to track leads, manage accounts, schedule appointments, and improve customer service. The software has an address book, calendar, and custom analysis software.
AppShore
Web based CRM for small business that provides superior user-friendly, enterprise-class functionality, security, reliability at an affordable price and a great customer support.
Zoho CRM
Web based CRM which provides you a 360' degree view of your entire sales, marketing, inventory, email, GApps integration, etc online. Get started with 3 users free! Professional ($12/usr), Enterprise ($25/usr). Plugins for Mail/Office available.
Zoho Support
Provide a great customer support experience with Zoho Support. Prioritize, manage and close an ever-increasing volume of requests that reach your organization through a variety of channels. Build and publish a support knowledge base.
ResponseQue
Turnkey hosted customer service software for your website. ResponseQue eliminates up to 80% of your messages by automatically answering your frequently asked questions and only passing unique questions on to you.
508surveys.com
Specializes in making the entire survey experience as easy and simple as possible for all audiences. Easy to use, and 100% US Section 508, DDA and WAI AAA compliant. A great crm tool and help desk software.
Customer+Center
A customer support web application that allows customers to register themselves and log, update and check the status their own support cases. Customers can access a product specific help desk that is created automatically.
Web+Center 7.0
Web-based help desk and customer support and sales CRM system. They offer free versions for 2 techs and licensed version for more than 2 techs. Evaluate the product online without registration. A great crm tool and help desk software.
EasyGoingSurvey
Allows users to quickly and easily create simple to complex surveys themselves. Make surveys from scratch or use our professionally-made templates. Free account and advanced subscriptions available.
bigWebApps HelpDesk
On-demand, help desk solution that gives users a system that is not only easy to set-up, learn and manage, but engages all involved in the resolution process in a way that ensures adoption with a smile.
Novi Survey
Advanced and easy to use ASP.NET web survey software with an extensive feature set. Modern interface, multilingual, 100 question variations, extensive conditional logic, built-in templates, customizable with logo, and advanced reporting.
Elementool
The leading Web-based help desk and support management tool. No need to install any software. Very easy to use. Offers a free basic option. It is a fully customizable system, which enables you to fit the forms and reports to your specific needs.
Ardexus WebMode
Intuitive CRM tool catered to any organization looking for a web-based client to meet their CRM needs. Generate fast, easy and reliable sales forecasts from the information provided by your sales representatives. A great help desk software.
BestFit Business Manager
Business management software that includes marketing & campaign management, help desk, project management, surveys, quoting, accounting system integration, lead management and much more. A great crm application and customer service software.
Comm100 Live Chat Software
Free and Hosted Comm100. Allows your website visitors to chat with your customer support and sales representatives in real time and have their questions answered instantly.
Provide Live Help
Instantly notifies you of new chat requests, no need to keep your web browser open. Chat with your website visitors and connect to other instant messaging networks at the same time.
WebsiteChat.net
Allows your website visitors to connect to a company support team and have their questions answered instantly by clicking on a "live chat" button embedded on your web page. All this in a three simple steps.
caWeb
This web based software allows your users to access your system through their browser, from their desk or anywhere in the world such as Customer Complaints. A great crm tool and help desk software.
ExDesk
Offers a web based help desk software and customer service solution for your IT support, service provider, and E-business needs. ExDesk provides full customization, rapid deployment, and affordable ease of use. Visit us for a free 30 day trial.
Help Connection
Loaded with features, and offers unlimited agents, clients, tickets, answer templates, knowledge base articles, etc. Host on your own Windows site with .NET 2.0 (or higher) and SQL. Free trial.
ProjectSpace
Team members, managers and clients work in a seamless collaborative environment. Encouraging efficiency and innovation, accelerating project cycles and improving relationships, all at their fingertips web based CRM software.
Contact Management
eStudio's contact management software includes: import, export, custom fields, customer notes, sort and search functionality and restrict access to shared contact folders. You decide which users have access to the contact information area.
ActiveCampaign Email Marketing
Email marketing software trusted by 40,000 small businesses to Fortune 500s. Email marketing and auto responders made easy. Hosted and downloaded software versions. Free Trial!
ActiveCampaign Help Desk
Powerful help desk software that organizes and balances your emails and ticket requests. Users can email any number of email addresses or submit their tickets from the web based help desk software interface.
Cynergy
Browser-based service desk software solution for any size business. The easy-to-use, highly reliable solution provides growing businesses with optimum control to effectively resolve business issues. A great crm tool and help desk software.
Solentris
Complete distribution system for order management, invoicing, accounts receivable, inventory, sales management, purchasing, supply chain plus more. A virtual manager monitors your business giving alerts for those areas that need attention.
Verishow
Web-based live support and real-time collaboration platform which allows website representatives to interact with customers. Users can communicate using text, voice and video, provide costumer support or collaborate on a project.
Acculynx
100% Web based project management and customer management for roofers; lets you track and control prospects, sales, crews and more in real time. Acculynx helps to accurately create estimates, reduce overhead, and increase profit.
Law In Order
This product is built on a Microsoft CRM platform to manage cases, client files and emails. Law in Order integrates fully with Microsoft Outlook, Word and Excel. A great crm application and customer service tool.
Sales+
Advanced sales lead management software. Sales+ provides lead capturing, lead distribution, lead management, team collaboration, contact management, task management, tagging, proposal and document management and many more.
PureChat
Helps break down the barriers of communication for your web site's visitors, placing you just a click away. Chat with your customers when they want help or answers. Improve user-experience while increasing sales and conversions on your website.
OneClick Commissions
SAAS application which creates, sends, and archives sales commission statements from complex sales commission Excel spreadsheets. The solution helps sales managers create statements without time consuming copy and paste.
Intuit QuickBase
Used by over 50 of the Fortune 100, Intuit QuickBase is a web-based platform that makes it easy to manage your sales force and grow your business. Start Your 30-Day Free Trial Today!
Lead Management CRM
Lead management CRM with a host of automation and telephony tools specifically designed to optimize the inside sales and remote sales process. It is designed to manage the entire sales process giving reps all the tools they need.
NonProfitEasy
Affordable and easy to use CRM software for nonprofits and charitable organizations with features like donor management, member management, fundraising management & more. A great crm application and customer service software.
The Orb
Web-based communication solution for small to medium-size businesses. It provides targeted news and email portals for communications, bug tracking and file sharing. A great crm application and customer service software.
EnterpriseWizard
Top-rated, web-based solution for helpdesk and external customer support. Customizable tables, fields, look & feel, graphical workflows, escalation, rules, email notification, chat, reporting, granular permissions, dynamic FAQ.
Brightpearl CRM & Helpdesk
Fully integrated CRM and Helpdesk software to help you run your business more efficiently. Also includes calendars, task management, sales pipeline and invoicing features.